QRMenu: QR menu system for hotels and restaurants
QRMenu is a digital QR menu system for hotels and restaurants: guests scan a QR code and reach the menu, room service, spa and transfer services on their phone without an app, and orders go straight to the kitchen and room service.
Overview
Hotels and restaurants are turning to digital tools to speed up service. The QR menu system, part of the AerOS hotel concept, moves ordering in restaurants and guest rooms onto the guest's own phone.
Key features
- Menu and room service by QR, no app download
- Digital menu with photos, descriptions, prices and allergen details
- Breakfast, lunch and dinner menus that open at their own times
- Basket with room number and order note; separate restaurant and room-service prices
- Live order tracking: preparing, on the way, delivered
- Spa, transfer, event and concierge requests on the same screen
- Multiple languages and property-specific branding; multi-hotel management
- AI-assisted menu creation and suggestions
Hotel concept and QR menu
In hotels, screens in the lobby, at lift landings, in restaurants and meeting rooms show services, events, promotions, news, exchange rates and weather; meeting screens update automatically from Microsoft Exchange and Office 365 and can serve as wayfinding. With the QR menu, guests order from the restaurant or room service on their phones without installing an app, orders go straight to the kitchen or room service, menus, prices and languages update instantly, and amenities such as the spa, VIP car and airport transfer are promoted.
Guest side: scan, choose, order
The guest scans the QR code at the table or in the room with the phone browser; no app is needed. Each menu item shows a photo, description, price and allergen details, with category filters and search. Breakfast, lunch and dinner menus open automatically at their own times. The guest fills the basket, enters the room number and an order note; restaurant and room-service prices are separated automatically. After ordering, the guest follows preparing, on the way and delivered steps live, which cuts phone traffic to reception.
Every hotel service behind one QR code
From the same screen guests see available spa and wellness times and send a pre-booking request, ask for a VIP airport transfer, and receive live-music, brunch and seasonal offers at the right moment. Concierge tips, a city guide and Wi-Fi, TV and WhatsApp details are part of the same experience. The system serves every guest in their own language and every property with its own brand theme. QRMenu is live at Marriott Istanbul Pendik.
Management panel
Menus, products, categories and events are updated from the panel in seconds, with no reprinting. The same item can carry separate restaurant and room-service prices, and each item gets allergen and diet tags. Orders and VIP transfer requests are followed live on one screen. Several properties are managed from one account, each with its own logo and theme (white-label). AI menu creation, sales- and season-based product and price suggestions and product photo enhancement are also in the panel.
Frequently asked questions
What is a QR menu, and do guests need an app?
A QR menu is a digital menu that opens when the guest scans the QR code on the table or in the room. QRMenu runs in the browser, so no app download is needed.
How does room-service ordering work?
The guest fills the basket and enters the room number and a note; the order goes straight to the kitchen or room service, and the guest follows preparing, on the way and delivered steps live.
Can the menu be shown in several languages?
Yes. The system supports unlimited languages, so every guest sees the menu and services in their own language.
Who updates menus and prices, and how?
The hotel team updates menus, products, prices and events from the management panel in seconds, with separate restaurant and room-service prices and allergen tags.
Can several hotels be managed from one account?
Yes. Multi-hotel setups are supported; each property runs with its own logo, brand and theme (white-label) from the same account.
Product images
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See QRMenu in action
Request Demo — +90 212 211 11 69